Receive your Rates & Water Notices by email

It’s easy and convenient to receive your Rates & Water notices direct to your email inbox.

Simply register your details to receive your notices through email. You can then download, save, print or just leave the notices in your inbox to access and pay on the go.

eNotices is the electronic delivery of notices which will make it easier and more convenient for you to payment your payments, save paper and reduce waste. You will have your notice accessible on any electronic device (phone. Tablet, laptop or desktop) and at your fingertips whenever you are ready to pay your rates; anytime, anywhere, 24 hours a day, seven days a week.
 

Register for eNotices

1. Register for eNotices to have your notices emailed to your nominated email address. Please refer to your latest notice for your eNotice reference number, which you will need to register for the first time.
   Register for eNotices
    
2. Enter in your email address and eNotice reference number and then click sign up.
    
3. Check your inbox for a verification email from noreply@enotices.com.au called start using eNotices.
   Note: You may need to check your ‘junk’ or ‘spam’ folder. The link will only be valid for 24 hours.
    
4. Complete your profile by entering your mobile number and password.

That’s it! You ill now receive your notices in your inbox, and you can login to view them online at any time.
 

Frequently Asked Questions / Troubleshooting

If you haven’t received your unique reference number
Please call the Revenue Department on 02 6962 8466 an we can commence the registration for you. Please have your email address and property address or assessment number with you.

What Notices can I receive via the eNotice portal?
Once registered you will be able to receive your rates, water, reminder and final notices.

I registered but I didn’t receive my validation email?
Please check your junk or spam folder. The email will be sent from noreply@enotices.com.au. Some email providers have difficulties recognizing eNotice emails. The following addresses are well known to show errors:
@mail - @email.com - @edcumail.com - @post.com
If you need further assistance, please call the Revenue Department on 02 6962 8466 or via email  revenue@griffith.nsw.gov.au  
  
Could my notice automatically go to my junk/spam folder?
Yes, it could, so please check your junk folder in your email account and mark the sender as safe to receive further notices in your inbox.z

Can notices be emailed to more than one property owner?
Yes, once you have registered to receive your notice via email, you can add additional addresses for joint property owners to also receive these notices. Select the Email tab and add your addional eNotice email address. Please note that if you have more than one assessment, then all assessments will be emailed to this additional email address.

What do I do if I change my email address?
Log on the eNotice portal using your existing login details and update your contact details.

Can I cancel my eNotice profile?
Yes, you can do this. Please call the Revenue Department on 02 6962 8466 or email revenue@griffith.nsw.gov.au and advise that you want to cancel this service. Your profile will then be made inactive.

If I have registered to receive more that one notice, how many emails will I receive?
You will receive an email for each assessment. One assessment, one email, one attachment.  If you have more than 10 assessments, Council can offer you a bulk service where a 7zip file can be issued.

What do I do if I have received someone else’s notice via in error?
Any email received from or on behalf of Griffith City Council may contain information that is confidential and subject to legal privilege. If you receive an email in error, please forward the email including the attachment to revenue@griffith.nsw.gov.au and then delete the email form your email account.

If I have changed my postal address, do I need to let Council know?
Yes, Council will only email your notices, all other correspondence from Council will be posted. If this email is undeliverable, we will send a copy to the current postal address we have on file.
Please complete the change of address form.

What happens if I sell my property?
We will update our records so that you don’t receive any more notices for that property.

What happens if I buy a new property?
You can add the assessment to your existing profile using the reference number. Please contact the Revenue Department on 02 6962 8466 or via email revenue@griffith.nsw.gov.au and we can assist you.

If I pay my account through eNotices, will I have to pay a merchant surcharge?
Yes, if you choose to pay your account by credit card through eNotices, a merchant surcharge fee of 0.975% is applicable.

Can I see my payment information in eNotices?
Yes, you can see past and upcoming payments in your payment section.  You can cancel these or amend amounts for payment.  Some changes need to be confirmed by Revenue Staff.