How do I pay my Rates and Water Charges?
B-Pay
If your financial institution offers BPay, you can use the BPay system to pay your account by either the telephone or the internet. You should contact your financial institution or alternatively visit BPay website for more information.
When making a payment using BPay, you will be required to enter the biller code and reference number. These are shown next to the BPay logo on the front of your notice.
Remember that your Rates Notice has a different BPay reference number to your Water Notice.
In Person - at any Post Office
Pay your bills in one place, with just one payment - bills such as phone, gas, electricity, council rates and insurance premiums can be paid.
By Phone - call 13 18 16
For the cost of a local call, POSTbillpay by phone gives you the convenience of paying bills from your home, workplace or even your mobile phone* - 24 hours a day, 7 days a week. The step-by-step process is quick and easy to use. You will also be given a receipt number as immediate confirmation of your transaction.
* The cost of mobile calls will be charged at mobile phone rates
Post Bill Pay
Pay 24 hours a day, 7 days per week from the convenience of home or any other place with Internet access. Click on the above link to pay your account on-line now.
For a full list of the Terms and Condition of use of the POSTbillpay system, phone 13 18 16 or visit www.postbillpay.com.au
At Council
Bring your notice into Council Offices at 1 Benerembah Street, Griffith. Payment may be made by cash, cheque, credit card or EFTPOS.
For your convenience Council's cashier is open between the hours: 8.10am to 4pm - Monday to Friday.
FlexiPay Direct Debit Payments and Arrangements
FlexiPay provides a quick and easy paymnet of your rates and water accounts. You can also set up a weekly, fortnightly, monthly, instalments, trimester payment schedule.
Payments can be made via a credit card or bank account.
To create a payment schedule or make a one off payment on your account click on the following link griffith-pay.enotices.com.au. Please note, you will require your Enotice Reference Number which can be found on your latest rates notice or Request a copy of your rates or water notice
Interest
If you are late with your payments, Council is required under the Local Government Act to charge interest on overdue balances. The interest rate is not set by Council; it is set by each year by the Minister for Local Government and cannot be varied. The current interest rate is 10.5% per annum calculated daily.
Pension Rebates
If you have a pensioner concession card you may be eligible for a rebate being an amount of $250 for rates and an additional $175 if you have water and sewerage services from Council. If you think you are eligible for a rebate and it is not shown on your rates notice please phone a Council Revenue Officer on (02) 6962 8466 to discuss this further. Please note that all pensioner rebate applications will undergo confirmation by Centrelink.
Payment Assistance
Griffith City Council understands that many people at different stages of their lives experience financial difficulties. Please let us know if you are unable to make your payments by the due date. Your situation will be treated in the strictest confidence and we will work with you to make suitable arrangements.
If you do not make contact with Council in relation to your outstanding levy you may be subject to debt recovery action, which could cost you additional fees and lead to court proceedings. Overdue rates incur interest on the overdue balance. This interest rate is required to be charged under the Local Government Act.
Rates and Overpayment
Overpayment of rates can only be refunded if your account is in credit. Sufficient evidence of the payment will need to be submitted along with the overpayment refund application form. Refund processing time may take up to 21 calendar days from the date we receive your competed application.
